ONLINE SAP CRM E COMMERCE TRAINING IN HYDERABAD INDIA | BEST SAP TRAINING INSTITUTES

SAP CRM E COMMERCE

SAP CRM provides an e-commerce application that enables you to turn the Internet into both a profitable sales channel and an interaction channel for business customers and consumers. With SAP CRM, you can empower your customers with a personalized Web experience and convenient self-services. Plus, the application delivers a fully integrated Web channel, helping you strengthen sales and service operations while reducing transaction costs and customer service calls.

Course Contents 

• Introduction, terminology
• Landscape
• Architecture and technology
• Agent functions and operating the IC
• Creating IC profiles
• Navigation bar and the transaction launcher configuration
• IC manager dashboard
• Management call lists
• Interactive scripting
• IC workforce management
• E-commerce in the SAP Solution Manager
• Web shop administration
• Superuser / user administration
• Product catalog (views, documents, BAdIs, product catalog export, external catalogs, Web-based maintenance)
• Internet Pricing Configurator (IPC) - Marketing functions
• Keying and Advanced Compositing

Ecorptrainings

Online Training - Corporate Training - CLassroom Training

Hyderabad : +91-8143111555

India          : 040-64643304/06

USA            : +1-703-445-4802

UK              : +44-203-468-0685

Email: training@ecorptrainings.com